Privacy Policy
SkillBridge Danmark is committed to protecting the privacy and security of the personal data of our users, clients, and website visitors. This policy explains how we collect, use, disclose, and protect your personal data when you use our site or our services, including Interview Coaching, CV Writing Services, Career Strategy Workshops, Leadership Development Programs, Communication Skills Training, and Best Practices Seminars.
Data Controller
The data controller responsible for your personal data is SkillBridge Danmark, located in Denmark.
Personal Data We Collect
We collect personal data that you voluntarily provide to us when you interact with our site or services. This may include:
- Identity Data: Such as your name.
- Contact Data: Such as your address, phone number, and email address (when you provide it).
- Professional Data: Such as your resume/CV details, career history, skills, and information related to your coaching or training needs.
- Financial Data: Information related to payments for services (processed securely, we do not store full payment card details).
- Usage Data: Information about how you use our site and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
We may also collect certain technical information automatically when you visit our site, including IP addresses, browser type, operating system, and details about your visit (pages viewed, duration, referral source). This is typically aggregated and not used to identify individuals.
How We Collect Your Personal Data
We collect personal data through various methods:
- Direct interactions: You may give us your Identity, Contact, Professional, and Financial Data by filling in forms, corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you apply for or use our services, subscribe to our newsletters or publications, request marketing materials, or give us feedback.
- Automated technologies or interactions: As you interact with our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and similar technologies.
- Third parties: We may receive personal data about you from third parties such as analytics providers or service providers who assist us in operating our business.
Legal Basis for Processing
We will only process your personal data when we have a lawful basis to do so. The legal bases we rely on include:
- Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing coaching or training services).
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests (e.g., improving our services, marketing relevant services, preventing fraud, managing our business).
- Consent: We may process your data based on your clear consent for a specific purpose (e.g., sending you marketing communications). You have the right to withdraw consent at any time.
- Legal obligation: Processing is necessary to comply with a legal or regulatory obligation.
How We Use Your Personal Data
We use your personal data for various purposes:
- To provide and manage the services you have requested or purchased.
- To process your payments and manage fees and charges.
- To communicate with you about your use of our services, respond to your inquiries, and provide support.
- To improve our services, develop new programs, and enhance our online platform.
- To personalize your experience on our site and tailor content and offers to your interests.
- To send you marketing communications about our services that we believe may be of interest to you, where you have consented or where we have a legitimate interest and are permitted by law.
- To comply with legal obligations and protect our legal rights.
- To ensure the security and integrity of our site and operations.
Sharing Your Personal Data
We may share your personal data with trusted third parties:
- Service providers: We may share data with third-party service providers who perform services on our behalf, such as payment processing, data storage, website analytics, marketing assistance, and IT support. These third parties are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
- Legal requirements: We may disclose your personal data if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect the rights, property, or safety of SkillBridge Danmark, our users, or others.
We do not sell your personal data to third parties.
International Transfers
Your personal data may be stored and processed in countries outside of Denmark or the European Economic Area (EEA). Where we transfer your data to countries that do not provide an equivalent level of data protection, we will ensure appropriate safeguards are in place, such as using Standard Contractual Clauses approved by the European Commission or relying on the third party's adherence to approved certification mechanisms.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal data, no security system is completely impenetrable. We cannot guarantee the absolute security of your data transmitted to our site.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under GDPR and applicable data protection laws, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., processing based on legitimate interests or for direct marketing).
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Right to Complain
You have the right to lodge a complaint at any time with the relevant supervisory authority for data protection issues. In Denmark, this is Datatilsynet. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to distinguish you from other users, provide a better experience, and improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
Third-Party Links
Our site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page or through other appropriate communication channels. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
SkillBridge Danmark
83 Sølvgade
1307 Copenhagen
Denmark